Memberships Frequent Asked Questions


 

Once I become a member, are there any extra charges?
Not at all. There are no extra hidden charges.

 

Do members have to pay per download?
No. We are not a "Pay Per Download" service. Members download and burn as much as they want, at anytime and from anywhere.

 

Will I be billed again?
No you won't. We are not a subscription service. Fees are paid only once, and in case you purchase a membership with an expiration date, you will need to purchase another membership once the membership's time ends.

 

What Internet connection is suggested?
Broadband Internet connections are suggested. However, slower connections will enjoy higher than expected download ratios as well.

 

How long does it take to download a full movie or a song?
An average sized movie should download in about 2 hours on broadband and a song in less than two or three minutes.

 

I'm new to downloading, how easy is it to get started?
You can be downloading within moments. We'll guide you through the short process, to help you get started. If you have any questions, simply send us an email and our support staff will be more than happy to assist you.

What movies do you have?
The network has almost every movie in the world.  Stay connected with our millions of satisfied users and find any movie you're looking for! 

I thought the software was free. Why am I being asked to pay?
The software is completely free of charge. What you pay goes towards supporting our technical team and paying for the creation of more user guides. If you're unsatisfied, you can always cancel your membership and keep the software.

Is your software Mac compatible?
Yes, we do have software for Mac users.

I use AOL, will this service work for me?
Our software is completely AOL-friendly!

 
 
     

 

 

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